PRIVACY & COOKIES POLICY
Your personal data is processed according to our Privacy Policy here.
Changes to our Privacy Policy
Any changes to our Privacy Policy in the future will be published on this page and/or in our Terms & Conditions. More urgent changes to this Privacy Policy may be announced by email.
Cookies
We use cookies when you visit our site. There are four main types of cookies – how and why we use them is explained below:
● Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to cart”.
● Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.
● Customer preference cookies – when you are browsing or shopping on thebes.design, these cookies will remember your preferences (e.g. your language and location), so we can make your shopping experience as seamless as possible and more personal to you.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “Help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.
*Please note that by deleting or disabling future cookies, your user experience may be affected, and you might not be able to take advantage of certain functions of our site and the complete Axel Arigato user experience that we pride ourselves on providing our customers.
What data is stored & how we use it
Thebes collects customer user data in order to deliver a seamless and safe service. We collect data for the following reasons:
1. To be able to complete purchases
2. To provide the best service while in contact with our Customer support
3. To facilitate our Loyalty Programmes & Newsletters
4. To use web analytics for a user-friendly experience
This data may include your name, delivery and billing address, email address, contact numbers, and specific purchase details.
Please see Attachment A for detailed information about the information gathered.
In addition to data collection, we automatically receive your IP address when you browse our website, to transfer information that helps us learn about your browser and operating system. This is not connected to any personal information.
Your right to withdraw your consent
You have the right to withdraw your consent of any personal data processed by Axel Arigato at any time apart from the following situations:
1. You have an ongoing issue with our Customer support
2. You have placed an order which has not yet been processed and shipped
For all purchases made, we will keep your personal data in connection to your transaction for bookkeeping purposes due to legal requirements from governmental bodies.
Security
To protect your personal information, we take precautions and follow industry practices to make sure that your information is not lost, misused, accessed, disclosed, altered, or destroyed.
Personal data is not transferred to third parties apart from:
● Authorities on statutory grounds. We are required to pass on your personal information to third parties when applicable law requires so. For example, sending information to authorities for the sole purpose of tracking criminal activities and/or protecting public security.
● Authorized partners that need specific information to complete your purchase. We transfer data to the following partners:Logistic partners for delivery
○ Payment partners for payment
○ IT partners, whom we need to run our services, such as hosting partners and customer service software
○ Marketing platforms, to ensure customers receive the most relevant communications (these transfers are only made when consent has been given by the customer)
